Product · Laboratory software

Lab Orders and Payments

Three connected applications for a laboratory: an online ordering cart with live carrier rates, an intranet payment and invoicing client, and an automated service that generates and emails PDF reports.

Custom developmentPayment integrationReporting automation
IndustryLaboratory services
EngagementCustom software development
ServicesCustom development · Payment integration · Reporting automation
PlatformASP.NET · C# · MS SQL
Lab reportWeyBeeWeyBee

Report sent

The idea

A testing laboratory sells supplies and services to customers who place orders, pay invoices and receive reports. Ordering, collecting payment and sending reports were manual steps handled by different staff.

The challenge
  • Let customers order laboratory items online, with accurate shipping rates.
  • Invoice, charge cards and chase unpaid balances from one internal tool.
  • Produce customer reports in the lab's own format and email them without manual work.
What WeyBee did

WeyBee built three applications on ASP.NET and MS SQL. The shopping cart handles orders, customer search and live UPS and FedEx rates, and produces reports dynamically. The intranet payment client creates invoices, charges cards through a payment gateway and sends payment reminders. A console service generates PDF reports for each customer from the lab's report templates, saves them to the server and emails them.

What it does
Online ordering

Cart, orders, session management and customer search for laboratory items.

Live shipping rates

Rates from UPS and FedEx at checkout.

Invoicing and card payments

Generate and email invoices; customers pay online using the invoice number.

Payment reminders

Track customers with pending payments and send email reminders.

Automated PDF reports

Reports generated from templates for each customer, stored on the server and emailed.

AI Engineering · Next

AI-ready by design.
Where AI fits next.

Orders, payments and reports run through three connected apps. AI can explain results and chase payments.

Report summaries

Plain-language summaries attached to automated PDF reports.

Payment follow-up

Prioritise reminders by likelihood of late payment.

Order assistant

Help customers choose tests and shipping options.

Start with an AI use-case

One to two weeks to pick the use case and prove the data is ready.

Add AI to a system like this
DATAAlready in the platform
AI ENGINEModel to add
INSIGHTSignals surfaced
PRODUCTInside the workflow
ACTIONDecisions automated
How it is built
  1. ASP.NET applications on MS SQL, sharing one customer and order database.
  2. One set of report templates drives both on-screen and emailed PDF reports.
  3. A scheduled console application for unattended report generation and delivery.
Results
  • Customers order and pay online instead of by phone and email.
  • Staff chase unpaid invoices from one tool.
  • Reports reach customers automatically in the lab's standard format.
Technology
ASP.NETC#MS SQLAutomated PDF reportingPayment gatewayUPS and FedEx APIs
Related services
Next product

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