Solution

Salon and Spa Management

A multi-branch salon and beauty centre system for the UAE market that runs walk-in queues, online bookings, prepaid service packages, invoicing, stock and SMS marketing, with daily reports for management.

Custom ERP developmentOnline bookingProject management
IndustryBeauty and wellness
EngagementEnd-to-end delivery with project management
ServicesCustom ERP development · Online booking · Project management
Built forSalons, spas and beauty centre chains
AppointmentsWeyBeeWeyBee
MTWTFSS
New booking
19feature modules
11business reports
Multi-branchone system
What it covers
  • Walk-in queue and booking
  • Prepaid service packages
  • Multi-branch billing and stock
  • SMS marketing and reports
The business

A salon and beauty business with several branches handled walk-ins, appointments, prepaid packages, stock and customer messaging separately in each branch. Management had no single view of queues, sales or package balances across outlets.

The challenge
  • Serve walk-in customers in order and assign each one to an available beautician.
  • Take online bookings and confirm customers by SMS.
  • Sell prepaid service packages that customers use over time and that expire automatically.
  • Give each branch its own data while management sees the whole business.
What WeyBee did

WeyBee delivered the system end to end, with project management, as one application with 19 feature modules that can be switched on or off. Staff roles and access are set per branch. A public booking page with SMS verification sits alongside the back office, and the system emails daily reports to management.

Modules
Walk-in queue

Printed tokens and automatic assignment of customers to beauticians.

Online booking

Customers book appointments online, verified by SMS code, and leave feedback.

Prepaid packages

Service packages used up over time, with automatic expiry.

Billing

Invoices and payments, including advances and part-paid balances.

Inventory and purchasing

Barcoded stock, suppliers and purchase orders.

SMS marketing

Templates, bulk campaigns and short links.

Reports

11 business reports as PDF, plus automated daily email reports.

AI Engineering · Next

AI-ready by design.
Where AI fits next.

Bookings, packages and visit history across branches are the foundation for AI that fills chairs.

No-show prediction

Flag likely no-shows and send a timely reminder.

Personalised offers

Suggest the next service or package for each client.

WhatsApp booking assistant

Let clients book, reschedule and ask questions in chat.

Start with an AI use-case

One to two weeks to pick the use case and prove the data is ready.

Add AI to a system like this
DATAAlready in the platform
AI ENGINEModel to add
INSIGHTSignals surfaced
PRODUCTInside the workflow
ACTIONDecisions automated
How it is built
  1. 19 switchable feature modules in one application.
  2. Branch-level data separation with role-based access per branch.
  3. Around 59 database tables and around 240 screens and actions.
Results
  • Every branch runs queues, bookings, packages and billing from one system.
  • Management gets daily reports across all outlets by email.
  • Customers book online and are confirmed by SMS.
Technology
LaravelMySQLSMS gatewayPDF reports
Related services
FAQ

Questions about
this solution.

Who is the Salon and Spa Management for?

Salons, spas and beauty centre chains. WeyBee builds it around how these businesses actually work, not around a generic template.

What does WeyBee's Salon and Spa Management include?

It covers walk-in queue and booking; prepaid service packages; multi-branch billing and stock; sMS marketing and reports. Modules are added in phases, starting with the one that saves the most time.

Can it connect to the tools we already use?

Yes. WeyBee systems connect to tools such as the WhatsApp Cloud API, Tally, payment gateways, email and marketplaces, depending on your process.

How long does it take to go live?

Most systems go live in phases: a first module in weeks, the core system in a few months, then improvements based on real use.

Can AI be added later?

Yes. Once your data lives in one system, WeyBee can add AI assistants, document reading and forecasting on top without rebuilding it.

Next solution

Jewellery ERP

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